Privacy Policy

At Silver Oak Casino your privacy matters to everyone on our team. We aim to be open about how we handle your details, and we never use your information without your consent. If anything below is unclear, write to us and we will explain.

What we collect

We keep two kinds of information. Traffic information shows how visitors move around our pages, such as how many people visit, which pages they open, where they arrive from and how long they stay. It is gathered anonymously. User information is what you give us when you open an account or join a promotion, for example your name, address, e-mail address, phone number and payment details. You can browse our pages without giving us any personal details.

Technical details

Each time you open a page, your browser sends us some technical information, such as your IP address, operating system, browser, screen resolution and the page that referred you. We use it to make your visits smoother.

Who sees your information

Your details may be shared with our staff, contractors, agents and partners who act for us to deliver a prize or promotion, run a survey, collect a payment or provide a service you asked for. Outside this circle we only share what is needed to complete your transaction, for example with your bank or card company, and they must treat it as confidential. We may also release information to comply with the law, to enforce our Terms and Conditions, to protect the rights and safety of our players, and to prevent fraud and reduce credit risk.

We do not sell your data

We do not sell personal information to third parties. We may share overall statistics about traffic and activity with a trusted partner, without anything that identifies you.

E-mails and calls

As a registered player you may receive e-mails or calls about promotions, surveys, contests and news. We may also contact you about changes to your account. Some of our e-mails contain a small tracking image that tells us when a message is opened, only if your mail program allows it. You can opt out of any mailing with the unsubscribe link in the e-mail or by e-mailing our support team.

Security

All transactions and activity in the member area are protected with 256-bit SSL encryption. No transfer over the internet can be fully guaranteed, so you send information at your own risk, and our security team keeps working on better protection.

Changes

We may update this policy at any time, and changes take effect as soon as they are published here.