Responsible Gaming

At Silver Oak Casino, the health and well-being of our players are a top priority. Play should stay fun, and these tools and tips help keep it that way.

Tools you can use

Responsible gambling tools are open to every player. Contact Customer Support by live chat or e-mail to set a deposit limit, start a cool-off period or self-exclude. A self-exclusion request made by live chat is processed straight away. If you want your account closed for good, our support team can deactivate it and stop a new one from being opened.

Healthy habits

• Treat play as entertainment, never as a way to make money or pay bills.
• Play at your own pace and stop when you decide to stop.
• Decide in advance how much money you are ready to lose, fix that limit and keep to it. Games are random and losing is always possible.
• If children can use your computer, lock it and explain that these games are not free play.

Signs to watch for

Feeling restless when you try to stop, playing to relieve stress, hiding how much you play, borrowing money to play, risking work or relationships, failing to stick to limits and chasing losses can all point to a problem. If you notice these signs in yourself or someone close to you, talk to a professional.

Where to find help

Support groups, therapy and lifestyle changes can help, and so can independent organisations. Gamblers Anonymous and the National Council on Problem Gambling offer free help around the clock.

Age

You must be 21 or the legal gambling age where you live, whichever is higher, to play at Silver Oak Casino.